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terms and conditions
1. Introduction
Welcome to Rawmen Media LLC (referred to as "Company", "we", "us", or "our"). By accessing or using our website located at https://www.rawmenmedia.com (the "Site") or engaging with our video production services, you agree to comply with and be bound by the following terms and conditions ("Terms"). If you do not agree with any part of these Terms, please refrain from using the Site or our services.
2. Services Overview
Rawmen Media LLC offers digital marketing service, including but not limited video production, social media marketing, website development, graphic design, and other digital marketing solutions. By engaging our services, you agree to the specific terms laid out in our service agreements and proposals.
3. Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, videos, images, and designs, is the property of Rawmen Media LLC or its content suppliers and is protected by intellectual property laws. All custom videos and content created by us for clients remain the intellectual property of Rawmen Media LLC until full payment for services is received.
You may not use, reproduce, or distribute any of our content or video production work without our explicit written consent. Unauthorized use may result in legal action.
4. Client Responsibilities
When engaging Rawmen Media LLC for video production services, clients are expected to:
- Provide clear, timely communication regarding project requirements.
- Supply all necessary materials (logos, footage, text) in a timely manner to avoid delays.
- Review and approve drafts or edits promptly to ensure that project deadlines are met.
Failure to comply with these responsibilities may result in delays or additional fees.
5. Use of the Website
You may use the Site to view information about our services, request a consultation, or engage with our video production portfolio. However, you agree not to:
- Use the Site for any illegal or unauthorized purpose.
- Interfere with the security, functionality, or performance of the Site.
- Attempt to gain unauthorized access to any portion of the Site, including customer accounts or sensitive data.
6. Payment Terms
For video production services, specific payment terms will be outlined in the service agreement or contract. Typically, a deposit is required before any work begins, with the remaining balance due upon project completion. Rawmen Media LLC reserves the right to withhold final delivery of video assets until full payment is received.
In the case of cancellation, any costs incurred by Rawmen Media LLC up to the point of cancellation will be invoiced to the client, and the deposit may not be refunded.
7. Third-Party Links
The Site may contain links to third-party websites or services that are not owned or controlled by Rawmen Media LLC. We are not responsible for the content, privacy practices, or terms of these third-party sites and assume no liability for any loss or damage caused by your use of such sites.
8. Warranties and Disclaimers
Our video production services are provided on an "as is" and "as available" basis. While we strive to meet all client expectations, Rawmen Media LLC does not warrant that:
- The Site will always be error-free or uninterrupted.
- The final video product will meet all specific client expectations if sufficient direction and feedback are not provided.
We are not responsible for delays, losses, or damages that may result from the client’s failure to meet their obligations in providing necessary materials, feedback, or approvals.
9. Limitation of Liability
To the fullest extent permitted by law, Rawmen Media LLC and its affiliates, directors, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, data, or business opportunities, resulting from the use of our Site or services.
10. Confidentiality
Rawmen Media LLC respects the confidentiality of its clients. Any sensitive information shared with us during a project will be kept confidential and only used for the purposes of delivering the agreed services. However, we reserve the right to use final projects in our portfolio or marketing materials unless otherwise agreed upon in writing.
11. Changes to These Terms
We reserve the right to modify these Terms at any time without notice. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site or our services following the posting of changes constitutes your acceptance of such changes.
12. Governing Law
These Terms and any disputes arising from them or the services we provide will be governed by and construed in accordance with the laws of the State of Texas. Any legal action or proceeding related to these Terms will be exclusively brought in the state or federal courts located in Dallas County, Texas.
13. Contact Information
If you have any questions regarding these Terms or wish to contact us, you may do so at:
Rawmen Media LLC
info@rawmenmedia.com
